Nelson Hydro will be conducting a satisfaction survey with its customers in June. 

Customers will be randomly selected to participate in the email or phone survey led by UtilityPULSE. The survey takes approximately 10 minutes to complete and we would greatly appreciate your participation. The satisfaction survey is an important tool that helps Nelson Hydro gauge the effectiveness of our various services - what we're doing well and where we might better focus our attention to improve our service delivery.
 
UtilityPULSE (https://www.utilitypulse.com/) is a reputable opinion research company that has conducted surveys on behalf of water, electric and gas utilities for more than 25 years.
 
We thank you for your participation and being part of our community.