What do I need to know about trees, branches, and power?

Trees sometimes pose a danger to power lines and to our customers, and Nelson Hydro maintains a three-metre clearance from primary distribution power lines for public safety by removing or trimming trees as necessary.

Nelson Hydro does not trim around service lines to homes, which is the customer’s responsibility. You can hire a licensed arborist, or you can do the work yourself. You must contact Nelson Hydro and communications companies (such as phone and cable) to drop the service lines while the work is being done. Contact Nelson Hydro 250-352-8240 between 7 a.m. and 3 p.m.

Show All Answers

1. Moving in, moving out: what do I do?
2. How much advance notice do I need to open, close or transfer an account?
3. New house construction or electrical service upgrade: where do I start?
4. How often am I billed, and how do I pay?
5. What causes power outages, and will I be notified?
6. What do I do if the power goes out?
7. What do I need to know about trees, branches, and power?
8. Electrical emergency and safety: what should I know?
9. I want to locate the buried wires and electrical cables on my property. What should I do?
10. What should I do if I damaged an electrical cable while I was working in my yard?