There are occasions when Nelson Hydro must turn off the power intentionally in certain areas where construction, system upgrades, repairs and vegetation management are taking place. These outages are kept to a minimum and communicated in advance to minimize the impact on customers. These are called Scheduled Power Outage Notices.

There are occasions when we want to notify customers proactively of increased activity in the neighbourhood but no power outages are required. These are called Tree Trimming Notices or  Electrical Maintenance Notices.

A Power Outage alert is issued when there is a power failure that impacts large portions of our customers.

All these types of alerts can be viewed on the map below.

Sign-up now for automatic alerts from Voyent Alert to notify you via email, via a phone call to your landline, or via text to your cell phone.